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Terms & Conditions

The terms that govern your use of our website and engagement of our logistics services.

Effective Date: 15 April 2026  |  Last Reviewed: 15 April 2026  |  Jurisdiction: Western Australia, Australia

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of the website located at remediumlogisticspty.site ("Site") and any services provided by Remedium Logistics Pty Ltd (ABN 97 696 297 300 / ACN 696 297 300) ("Remedium Logistics", "we", "us", or "our").

By accessing our Site or engaging our services, you agree to be bound by these Terms. These Terms are governed by the laws of Western Australia and the Commonwealth of Australia, including the Competition and Consumer Act 2010 (Cth) (incorporating the Australian Consumer Law), the Heavy Vehicle National Law, and applicable transport safety legislation.

2. Company Details

3. Website Use

You may access and use the Site for lawful personal or business purposes. You must not:

  • Use the Site in any manner that breaches any applicable Australian law or regulation
  • Transmit any unlawful, harmful, defamatory, or objectionable content
  • Attempt to gain unauthorised access to any part of the Site
  • Use automated tools without our prior written consent
  • Reproduce or commercially exploit any content from the Site without permission

4. Our Services

Remedium Logistics provides road freight, warehousing, supply chain management, air and sea freight, last-mile delivery, and logistics consulting services. The precise scope, fees, timelines, and deliverables for any engagement will be set out in a written service agreement, consignment note, or engagement letter.

Nothing on this Site constitutes financial, legal, or professional advice. All freight rates quoted are subject to confirmation and may vary based on actual cargo specifications, routes, and conditions.

5. Fees and Payment

Fees for our services will be specified in your service agreement or quotation. Unless otherwise agreed:

  • Invoices are payable within 14 calendar days of issue
  • All fees are quoted in Australian Dollars (AUD) and inclusive of GST where applicable
  • Late payments may attract interest at the rate prescribed by the Civil Judgments Enforcement Act 2004 (WA)
  • Additional charges may apply for storage, re-delivery, waiting time, or special handling requirements

6. Liability for Goods

We will take all reasonable care in the handling, storage, and transport of your goods. However:

  • Our liability for loss or damage to goods is limited in accordance with the applicable terms of carriage and relevant Australian legislation
  • We recommend clients maintain appropriate cargo insurance for all shipments
  • We are not liable for delays caused by force majeure events, including but not limited to natural disasters, industrial action, or government restrictions

7. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any right or remedy implied or imposed by the Australian Consumer Law (ACL) that cannot be lawfully excluded or limited. To the extent permitted by law, our liability for a breach of a non-excludable consumer guarantee is limited to resupply of the services or payment of the cost of resupply.

8. Limitation of Liability

Subject to clause 7 and to the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive loss or damage, including loss of profits, revenue, data, or goodwill. Our total aggregate liability shall not exceed the total fees paid by you to us in the 12 months preceding the event giving rise to the claim.

9. Indemnity

You agree to indemnify Remedium Logistics from any claims, losses, damages, costs, or expenses arising from your breach of these Terms, provision of inaccurate cargo information, or failure to comply with applicable laws.

10. Confidentiality

Each party agrees to keep confidential all non-public information received from the other party. This obligation survives termination for 3 years.

11. Termination

Either party may terminate a service engagement by providing written notice as specified in the relevant agreement. Fees for services rendered remain payable.

12. Dispute Resolution

Disputes will be resolved through good-faith negotiation, then mediation, and if necessary, the courts of Western Australia.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

14. Amendments

We may update these Terms at any time by publishing the revised version on our Site.

15. Severability

If any provision is found invalid, the remaining provisions continue in full force.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. You submit to the exclusive jurisdiction of the courts of Western Australia.

17. Contact Us